How do I contact StayRuby for help?
Our normal support hours are 9am - 5pm US Central Time, 7 days a week.
Reach us by Email or Live Chat
Just look for the Help icon in the lower right corner of any page. If live agents are available, a Live Chat option will appear. Otherwise, you can send us a message and we'll reply within a few hours.
Reach us by Phone
Our phone numbers are:
Within the US and Canada, call 1 (888) 979-RUBY (7829).
If you are calling from outside the US and Canada, call +1 212 310 9330
If you are traveling and need urgent help outside our normal support hours:
• Either send us a chat message (messages are monitored after hours); or
• Call us and select the option to request an urgent callback